020 8004 4577 - 074 9717 9527 hello@greenlondonplumbers.co.uk

      Welcome to our Cookies Policy

      Your privacy is critically important to us.

      Green London Plumbers is located at:
      Green London Plumbers
      90 Stanford Road
      Greater London
      United Kingdom

      Green London Plumbers is a provider of Plumbing and Hearing Services in London.

      This Cookies Policy explains what cookies are, how Green London Plumbers uses them and similar technologies on our website, and what you can do to manage how cookies are used. We are committed to protecting the personal information we collect when you use our websites and other services.  Our Cookies Policy is an integral part of our Terms and Conditions. and Privacy Policy. Green London Plumbers reserves the right to update this Cookie Policy from time to time. If we do, then a new cookie pop up notice will appear when you next visit our website.

      Most of the modern-day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies help us to provide you with a better customer experience when you browse our website and allow us to improve and tailor the site for you. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those visiting.  We also use cookies to help us measure visitor activity on the site and to aide our marketing efforts, but we do so in ways that keep the information anonymous.

      What are cookies?

      Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using our website.

      Cookies are created when a user’s browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to our website, the browser retrieves and sends this file to the website’s server.

      Cookies are NOT viruses. Cookies use a plain text format. They are not compiled pieces of code so they cannot be executed nor are they self-executing. Accordingly, they cannot make copies of themselves and spread to other networks to execute and replicate again. Since they cannot perform these functions, they fall outside the standard virus definition.

      Cookies CAN be used for malicious purposes though. Since they store information about a user’s browsing preferences and history, both on a specific site and browsing among several sites, cookies can be used to act as a form of spyware. Many anti-spyware products are well aware of this problem and routinely flag cookies as candidates for deletion after standard virus and/or spyware scans.

      Types of cookies

      We are categorising cookies set on the website into the following categories:

      Category 1: strictly necessary cookies

      These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

      Category 2: performance cookies

      These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

      Category 3: functionality cookies

      These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

      Category 4: targeting cookies or advertising cookies

      These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

      These may also divide into persistent and session cookies.

      Persistent cookies

      These cookies remain on a user’s device for the period of time specified in the cookie. They help our website remember your information and settings when you visit us in the future. A persistent cookie enables our website to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered. For example, allowing you to keep your items in the cart for subsequent visits.

      Session cookies

      These cookies allow our website to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

      More about our cookies

      We use cookies to make our website work better including:

      Making our shopping basket and checkout work
      Determining if you are logged in or not
      Remembering your search settings
      Remembering if you have accepted our terms and conditions
      Allowing you to add comments to our website
      Tailoring content to your needs
      Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)

      There is no way to prevent these cookies being set other than to not use our website.

      Third-Party Cookies we use

      Our website uses the following third-party suppliers and partners who may also set cookies on your computer or mobile phone as you browse our website. If you would like to know more about how these third-parties use cookies to collect and store your data, please use the links below:

      ServiceCookieDescriptionMore InfoExpire
      Google Analytics__utmaThis cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.See Google Analytics Cookie Usage on Websites2 years from set/update.
      Google Analytics__utmbThis cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method.See Google Analytics Cookie Usage on Websites30 minutes from set/update.
      Google Analytics__utmcThis cookie is no longer used by the ga.js tracking code to determine session status. 
      Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the __utmc tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session.      		See Google Analytics Cookie Usage on WebsitesNot set.
      Google Analytics__utmzThis cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site.See Google Analytics Cookie Usage on Websites6 months from set/update.
      Google Analytics__utmvThis cookie is not normally present in a default configuration of the tracking code. The __utmv cookie passes the information provided via the _setVar() method, which you use to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmcc parameter. This cookie is only written if you have added the _setVar() method for the tracking code on your website page.See Google Analytics Cookie Usage on Websites2 years from set/update.
      Google Analytics__utmxThis cookie is used by Website Optimizer and only set when the Website Optimizer tracking code is installed and correctly configured for your pages. When the optimizer script executes, this cookie stores the variation this visitor is assigned to for each experiment, so the visitor has a consistent experience on your site. See the Website Optimizer Help Center for more information.2 years from set/update.
      FacebookFacebook PixelBy visiting our website an advert may appear in your news feed on Facebook or the Side Bar. Cookies are used to track Facebook members [and non-members] for market research analytics, and product development.Conversion tracking and remarketing.
      WoocommercePHPSESSID_This cookie is used by the online shop to allow it to function correctly.A session cookie, deleted when you close your web browser
      Woocommercewoocommerce_items_in_cartThis cookie is used by the online shop to allow it to function correctly.A session cookie, deleted when you close your web browser
      Wordfencewfvt_It’s used to track a user for the duration of their visit so that we can group their page views together.A session cookie, deleted when you close your web browser
      WordPresswordpress_test_cookieWordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.A session cookie, deleted when you close your web browser
      WordPresswordpress_xxxxxWordPress uses these cookies to store your authentication details, and their use is limited to the admin console area.A session cookie, deleted when you close your web browser
      WordPresswordpress_logged_in_xxxxxWordPress uses this cookie to indicate when you’re logged in, and who you are, for most interface use.A session cookie, deleted when you close your web browser
      WordPresswp-settings-xxxxx,wp-settings-time-xxxxxWordPress uses this cookie to customize your view of admin interface, and possibly also the main site interface.Persistent cookie, expire a little under one year from the time they’re set.
      Woocommercewoocommerce_cart_hashRecords if there are any items in the WooCommerce shopping cart7 days from set/update.
      WordPresscookie_notice_acceptedThis cookie is used by the privacy policy to remember not to ask the user to accept cookies again.Never

      Social media cookies

      Green London Plumbers is active on a range of social media platforms and its services are tailored around the use of these social media sites. We have no control over the use of cookies on these third-party sites. Please see the policy links below for the social media site policies around privacy, cookies, and data:

      Facebook – https://www.facebook.com/about/privacy/
      Twitter – https://twitter.com/en/privacy
      YouTube – https://www.youtube.com/intl/en-GB/about/policies/#community-guidelines
      LinkedIn – https://www.linkedin.com/legal/privacy-policy
      Google – https://policies.google.com/privacy?hl=en-GB

      Please note that in accordance to the Terms and Conditions and Policies of these social media sites they may target you either direct (custom audience) or indirect interest etc. using digital advertising to solicit you to take an action, this may or may not be of a financial context. The information that is used to derive this targeting you would have either provided to Green London Plumbers via your email address made publicly available or would be founded on the information that third-party sites collect about you and your interests.

      Opt-Out

      By using and browsing the Green London Plumbers website, you are approving the use of cookies by Green London Plumbers in accordance with our cookies policy. If you have an objection to our use of cookies you must disable the cookies or stop using the site.

      To disable cookies your website browser settings need to be set to reject cookies; this depends on the browser being used. We have provided guidance on how to do this for popular browsers:

      Microsoft Internet Explorer:
      Choose the menu “tools” then “Internet Options”
      Click on the “privacy” tab
      Select the appropriate setting

      Google Chrome:
      Choose the menu then “Settings”
      Scroll down and click “Advanced”
      Select the appropriate setting

      Mozilla Firefox:
      Choose the menu “tools” then “Options”
      Click on the icon “privacy”
      Find the menu “cookie” and select the relevant option

      Opera 6.0 and further:
      Choose the menu Files “Preferences”
      Privacy

      For further assistance please refer to help pages within your browser. Depending on your browser, further information can be obtained via the following links:

      Firefox – https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
      Internet Explorer – https://support.microsoft.com/kb/196955
      Google Chrome – https://support.google.com/chrome/answer/95647?hl=en
      Safari – https://support.apple.com/en-gb/guide/safari/sfri11471/mac

      Mobile phone users may have to refer to their handset manual for details on how to block cookies using their mobile browser.

      Useful links

      Here are some resources from the web to help you better understand cookies.

      All About Cookies – https://www.allaboutcookies.org/
      Internet Explorer – https://support.microsoft.com/en-gb/kb/278835
      Chrome – https://support.google.com/chrome/answer/95647?hl=en
      Firefox – https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox
      Safari – https://support.apple.com/en-gb/guide/safari/sfri11471/mac

      Please be aware that restricting the use of cookies may impact on the functionality of our website. 

      Contact Information

      If you have any questions about this Privacy Policy, please contact us via email on hello@hreenlondonplumbers.co.uk.